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Hospital Management

Introduction

New realities are placing pressures on the healthcare industry, and how patient care is delivered. Rising hospital management costs, an aging population, a shortage of healthcare workers, challenges in accessing services, timely availability of information, issues of safety and quality, and rising consumerism are some of the facts of today’s healthcare system. The industry has reached a point, where they need to decide how services could be delivered more effectively to reduce costs, improve quality, and extend reach. The critical questions facing the industry today include: how can we effectively manage hospitals and provide enhanced services without placing additional burden on a system already pushed to its limits; how can we provide care in a cost-efficient manner at a time when healthcare spending is rising; and how do we most efficiently use our resources and support front-line staff in order to reduce medical errors and enhance quality of care.

These are just a few questions facing the industry. It looks bleak, but there’s hope. There are new information technologies available to help. Information technologies that enable immediate, information-rich communications and provide easy-to-use collaborative tools are increasingly becoming a vital part of today’s healthcare.

Z Info Solution, as a healthcare IT solutions partner, is committed to preparing hospitals to meet future challenges – and to secure their attractiveness to patients, referral sources, and staff by means of long-term concepts. Leveraging upon a dedicated healthcare practice group, Z Info Solution has developed a next-generation Hospital Management & Information System (eHMS) that is powerful, flexible and easy to use and has been designed & developed to deliver real conceivable benefits to hospitals. The eHMS has been conceived by a blend of seasoned professionals with rich and relevant experience in healthcare industry. The system incorporates the best healthcare practices and is designed to deliver key tangible benefits to clients across the globe.

Offering

Z Info Solution’s eHMS is a revolutionary solution with end-to-end features for simplifying hospital management – all at a cost which provides the fastest ROI. Access to the right information and the automation of complex tasks & workflow is the key focus of the eHMS, enabling freeing the staff to spend more time on caring for patients and extending the reach of services.

A MS(Management Information System) for a hospital would require being very precise and must result in operational cost reduction, process improvement and efficient management. We have developed a eHMS solution which is very accurate in its approach and suits all environments including large, medium or small hospitals.

The eHMS is designed to cover a wide range of hospital administration and management processes. It is an integrated client server application. It runs on all standard hardware platforms and can be easily customized to suit the requirements and reflect the priorities of a hospital management team.

The eHMS provides the benefits of streamlined operations, enhanced administration and control, improved response to patient care, cost control, and improved profitability. Z Info Solution believes that every hospital is unique in terms of its requirements and priorities. Hence, flexibility has been built into the eHMS to allow easy customization. The eHMS features unparalleled flexibility & scalability, comprehensive report types, easy customization, intuitive visuals and interactive graphics that simplify complex data, dashboards-supported quality initiatives and comprehensive drill-down capabilities.

With technology expertise garnered for over a decade and specialists drawn from diverse fields of medicine, we help hospitals provide better managed care through the state-of-the-art eHMS solution.

The eHMS solution has been designed as a three-tier application built on the model-view-controller architecture. The interfaces to all external actors on the system are a part of the view tier. This includes the graphical user interfaces to the application, interfaces to equipment, interfaces to external software applications and also APIs.

The eHMS modules are designed according to three categories – core modules, supporting modules and enterprise-enabling modules. These modules can further be customized according to hospital needs.

Modules:

  • Helpdesk
  • Patient Management
  • Outpatient Management
  • Inpatient Management
  • Doctor’s workbench
  • Nurse’s workbench
  • Billing & Insurance
  • Pharmacy
  • Stores/ Inventory
  • Laboratory
  • Radiology
  • Electronic Medical Record
  • Dietary
  • House Keeping
  • Emergency
  • CSSD
  • Blood Bank
  • Financial Accounting
  • Fixed Asset
  • Payroll
  • MIS Dashboard
  • Services
  • User Manager

The eHMS provides an effective solution to hospitals that plan to reduce the costs of administrative and clinical transactions, and at the same time, provide better service to their consumers. The benefits of the eHMS include:

  • It aids hospital administrators by significantly improving operational control and streamlining operations.
  • It enables improved response to demands of patient care because it automates the process of collecting, collating and retrieving patient information.
  • Clinical pathways mapped to the system improve diagnoses and treatments offered.
  • It provides doctors and hospital staff with the decision support system that they require for delivering patient care, which is comparable to global standards.

By enabling an automated and intelligent flow of patient information, the eHMS enables hospitals and doctors to better serve their patients. Additionally, the eHMS provides a host of direct benefits such as easier patient record management, reduced paperwork, faster information flow between various departments, enhanced availability of timely and accurate information, reduced length of stay, reduced test requests, greater organizational flexibility, reliable and timely information, easier resource management, minimal inventory levels, reduced wastage, reduced waiting time at the counters for patients and reduced registration time for patients. The indirect benefit would be an improved image of the hospital and increased competitive advantage. The eHMS optimizes the resources to be deployed and helps in prioritizing the developmental activities of the hospital.

Z Info Solution’s eHMS not only provides an opportunity to the hospital to enhance their patient care but can also increase the profitability of the organization. The Return on Investment (ROI) coupled with an enhanced image of the hospital act as drivers for healthcare providers to invest in the HMIS that will keep their patients satisfied.

Z Info Solution Laboratory Information Management System (zLMS)

In today’s competitive environment, current processes in laboratory networks have several drawbacks that impede efficiency. Fragmentation, distributed data repository, large degree of manual processes and time delays are common ailments. The driving factor of zLMS is to integrate laboratory networks into a single entity and provide high level of automation by implementation of the system. Value-adding benefits of zLMS include networking all the labs leading to branch automation, Round the clock online availability of lab results, integrating multiple locations into a single point, increased accountability, centralized control, enhanced quality of outputs and better revenue management.

zLMS is a web-enabled, fully customizable solution which provides features such as patient administration, remote lab-orders, bar-coding, scheduling for instruments, automated results capture, integrated billing, reporting and safety data sheets. zLMS can seamlessly integrate with existing instruments, finance / accounting system and human resource management system. It can also seamlessly integrate with Z Info Solution’s leading solution for hospitals – Hospital Management and Information System (eHMS).

zLMS is an effective and efficient tool for management to automate and simplify key processes. Achieve enterprise-wide integration of all centers into a single point, and high-level of automation after deploying zLMS. It provides online availability of results immediately to the respective centers and labs. It integrates with existing lab instruments and provides automated data capture. Single database server leads to consolidation of information. Perfect inventory control and fully configurable real-time workflow is made possible. zLMS enables easy equipment calibration to increase response times, providing accurate results and minimizing errors. Flexible reporting options, including graphs & trends, provide real-time results on various parameters. Preventive maintenance schedule reminders automated for all instruments addresses quality control specifications.

zLMS provides integration of multiple locations at a single point through networking, giving more control to the management from the point of view of strategizing the business prospects of the organization.

Benefits of zLMS include:

  • Savings – Substantial savings in manpower, time and costs through improved productivity
  • Effectiveness – Increased administrative & operational effectiveness and improved communications between the peripheral labs with the central lab
  • Simplification – Improved and simplified work / process flow through automation
  • Quality – Reduced errors and duplication of work
  • Simplification – Improved and simplified work / process flow through automation
  • Centralization – Consolidation of information into a single point
  • Optimization – Empowers better use of existing resources (people, time and money) at the organization
  • MIS – Comprehensive reporting on various customizable parameters
  • Competitive Advantage – Improved customer satisfaction and market position